1. Company Information

PrimeVA Partners provides virtual assistant services, business support, and automation services to individuals and businesses. These services may include administrative support, marketing assistance, CRM management, automation setup, and other related services.

For questions regarding these Terms, please contact us at:

Email:admin@primevapartners.com
Website: https://primevapartners.com

2. Use of Website

By using our website, you agree to:

• Use the website only for lawful purposes
• Not attempt to disrupt or interfere with website functionality
• Not attempt to gain unauthorized access to our systems
• Not copy, reproduce, or distribute website content without permission

We reserve the right to restrict or terminate access to the website for users who violate these Terms.

3. Services

PrimeVA Partners offers professional virtual assistant and business support services.

Service details, pricing, and scope of work will be defined in individual client agreements, proposals, or service packages.

PrimeVA Partners reserves the right to:

• Modify service offerings
• Adjust pricing
• Update service descriptions

Any changes will be communicated when applicable.

4. Client Responsibilities

Clients agree to:

• Provide accurate information necessary for service delivery
• Provide access to necessary platforms, tools, or materials when required
• Respond to communications in a timely manner
• Use our services for lawful and ethical purposes

PrimeVA Partners is not responsible for delays caused by incomplete information or lack of client communication.

5. Payments and Billing

All services must be paid according to the agreed payment terms stated in the proposal, invoice, or service agreement.

Payment terms may include:

• Monthly subscriptions
• Hourly billing
• Project-based payments

Payments must be made through approved payment processors such as Stripe, PayPal, or other authorized methods.

Failure to make payment may result in:

• Suspension of services
• Termination of the service agreement
• Collection actions if necessary

6. Refunds

Due to the nature of digital and service-based work, refunds are generally not provided once services have begun.

Any refund considerations will be evaluated on a case-by-case basis and may depend on the circumstances and the stage of service delivery.

7. Confidentiality

PrimeVA Partners respects client confidentiality. Any business information, credentials, documents, or proprietary materials shared with us will be treated as confidential.

We will not disclose confidential information to third parties unless required by law or authorized by the client.

Clients are also responsible for protecting their own account credentials and sensitive information.

8. Intellectual Property

All materials created by PrimeVA Partners during the delivery of services remain the intellectual property of PrimeVA Partners until full payment has been received.

Upon full payment, ownership of deliverables may transfer to the client unless otherwise specified in the service agreement.

Clients may not resell, redistribute, or reuse proprietary tools, templates, or systems without written permission.

9. Limitation of Liability

PrimeVA Partners will make reasonable efforts to provide reliable and professional services.

However, we are not liable for:

• Business losses
• Indirect or consequential damages
• Loss of data
• System downtime caused by third-party tools or platforms

Our liability is limited to the amount paid for the specific service provided.

10. Third-Party Tools and Platforms

Our services may involve the use of third-party platforms such as CRM systems, automation software, communication tools, or payment processors.

PrimeVA Partners is not responsible for outages, technical failures, or policy changes made by these third-party providers.

Clients are responsible for complying with the terms and policies of any third-party platforms used.

11. Termination of Services

Either party may terminate services with reasonable notice depending on the service agreement or package terms.

PrimeVA Partners reserves the right to terminate services immediately if:

• Payment obligations are not met
• The client engages in unlawful activities
• The client violates these Terms

Upon termination, any outstanding invoices must still be paid.

12. Modifications to Terms

PrimeVA Partners reserves the right to update or modify these Terms and Conditions at any time.

Changes will become effective once posted on our website. Continued use of our website or services indicates acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed and interpreted in accordance with applicable laws and regulations in the relevant jurisdiction.

14. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

PrimeVA Partners
Website: https://primevapartners.com
Email: admin@primevapartners.com
Link to Privacy Policy